Career Opportunity

Customer Service Representative

Position:  Customer Service Representative

We are currently seeking a customer service representative to support our continued growth.  This position will be involved in:


  • Processing incoming customer orders to confirm proper usage and pricing.
  • Assisting customers with technical support.
  • Estimating projects based on architectural specifications and customer requests.
  • Effectively communicating the customer’s needs to the rest of the organization. 
  • Expediting orders from our manufacturing department.
  • Communicating with customers on the status of quotations and orders.


  • We require a hands-on professional with initiative, self-confidence, ambition and the ability to think through problems and implement solutions.
  • The ideal candidate will have a Bachelor’s degree in a related curriculum and practical experience in technical sales. Excellent math, communication and organizational skills are a must.
  • This is an excellent position for a candidate seeking a stable position with a successful company, with opportunity for advancement.


We offer an excellent salary and benefits package, including:

  • Competitive pay, depending on skill and experience level.
  • Health insurance through BlueCross BlueShield of Illinois.
  • Dental, life and short term disability insurance through Guardian Life.
  • Ten (10) paid holidays and paid vacation.
  • Participation in company retirement plans, including profit-sharing plan and 401K with company match.
  • Opportunities for continuing training and education, including tuition assistance plan.

Job Type:  Full-time

Job Location:  Chicago, IL

Required Education:  Bachelor’s degree

WaterSaver Faucet Co. is an equal opportunity employer, committed to developing and retaining a diverse work force and providing a safe and healthy work environment.

Apply Now